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Join hundreds of leading brands and retailers engaging millions of customers one-to-one at scale with proven Customer Loyalty, Referral Marketing, Ratings and Reviews and User Generated Content software solutions.


Customer Loyalty

  • Key Features:
  • Customizable Rewards
  • Customizable Loyalty Actions
  • Advanced Promotional Engine RFM Analysis
  • Native In-Store Program Support
  • Loyalty iOS and Android SDKs
  • Pre-Built ESP, Ecommerce Platform, and POS Integrations
  • Comprehensive Reporting and Analytics

Referral Marketing

  • Key Features:
  • Omni-Channel Referral Capability Fraud Prevention
  • Top Influencer Reporting
  • Customizable Referral Campaigns
  • Extensive 3rd Party Solution Integration
  • Native Product Sharing
  • Built-In A/B Testing
  • GDPR Compliant

User Generated Content

  • Key Features:
  • Efficient Moderation and Curation Dashboards
  • Content Syndication
  • Customizable Form Fields with CRM Integration
  • Smart Engagement Algorithm
  • Fully Integrated Rights Management
  • Comprehensive Reporting and Analytics
  • Fully Mobile Responsive and Adaptive

Learn how Social Annex dba Annex Cloud enables Salesforce Customers to do more with Commerce Cloud and Marketing Cloud

have partnered with Social Annex

See what GARTNER says about Social Annex Customer Loyalty Solution Platform.

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Loyalty Platform Pricing Sheet


Loyalty Cloud

  • Multi-channel Loyalty Cloud Solution
  • Customizable rules-based engine for points and benefits earning and redemption
  • Unlimited business rules, tiers and campaigns
  • Customizable rewards including coupons, gift cards, products or benefits
  • Comprehensive loyalty member targeting and segmentation engine
  • Liability Management and reporting
  • Gamification
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Standard Edition +
Social & Behavioral Loyalty

  • Track and Reward for Social Connections
  • Track and Reward for Social Mentions
  • Track and reward any customer behavior across the Commerce experience
  • Track and reward any customer behavior across any customer channel
  • Ability to create coalition type loyalty programs through tracking behaviors
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Professional Edition +
Refer a Friend

  • Comprehensive Refer a Friend Module to track referrals to any conversion action
  • Comprehensive rewards for social sharing across multiple social networks
  • Extensive Fraud Protection to prevent mis-use
  • Track and reward any customer behavior across any customer channel
  • Comprehensive referral campaign targeting and segment
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Added to Standard,
Professional or Advanced

  • Paid Membership Loyalty
  • Native Receipt Scanning
  • Extensive Fraud Protection to prevent mis-use
  • Influencer Management drive influencers to acquire new customers and loyalty members
  • Contests and Sweepstakes
  • Product Reviews and Ratings
  • Product Questions and Answers
  • Visual Commerce
Price as Needed


Social Annex delivers configurable loyalty solutions. The price
of each loyalty program depends on a number of individual factors.

Industry Tailored Loyalty Solutions

Energy and Natural Resources

Energy and Natural Resources

  • Building Products
  • Utilities
Discrete Industries

Discrete Industries

  • Automotive
  • Manufacturing
Financial Services

Financial Services

  • Banking
  • Insurance
Service Industries

Service Industries

  • Airlines
  • Media
  • Professional Services
  • Sports & Entertainment
  • Communications
  • Transportation & Hospitality
Consumer Industries

Consumer Industries

  • Consumer Products
  • Fashion
  • Retail
  • Wholesale Distribution
Public Services

Public Services

  • Healthcare & Life Sciences
  • Government
  • Higher Education
  • Nonprofit


Social Annex has helped hundreds of leading brands, retailers, and manufacturers boost acquisition, conversion, and retention rates. Download our case studies to read about how we helped these brands hit their goals.

Salesforce Stakeholders

Learn how Social Annex can help Salesforce Customers boost retention, increase repeat purchase rates, and cultivate more resilient customer relationships.


Partner success is a top priority at Social Annex. Our global partners not only enable us to deliver superior value to our customers by developing critical technology integrations, connecting with new customers, and by offering value-add solutions; they also help grow our business in specific vertical markets by accelerating customer deployments, delivering solutions for unique customer needs, and maximizing customer ROI.


Learn how Social Annex enables your Customers to be more loyal to your products and brand

Ready to talk?

Learning more about you helps us help you. Tell us about you and your brand, and we’ll show you how Social Annex referral marketing, user generated content, and customer loyalty solutions can help acquire, convert, and retain customers.