Your product pages won’t always have all the
information your customers want.
When that happens, they can submit questions
of their own.
After customers submit a question it will be sent to a whomever is best suited to answer whether they are a product expert or a previous customer.
Once a question has been answered the customer who submitted it will be notified. The question will also be published on the product page for other customers to see.
When a question and answer has been submitted and approved you have the opportunity to syndicate the content across a variety of web properties in your supply chain. For example, you can have the Q&A posted on the retailer’s website who sells your products or on the manufacturer’s website who produces the products you sell.
Social Annex platform comes pre-integrated with all popular email service providers and other necessary 3rd party solutions to ensure a robust solution and a seamless customer experience.