Customer Loyalty and Advocate Marketing for Teleco Brands
With a rapidly growing industry, Telecos are facing an increasing challenge to build loyalty and foster customer advocacy for their brands. With stiff competition it is getting harder to stand out and connect with new customers and with competition driven campaigns, itâ€™s harder to keep customers.
We build powerful software-as-a-service solutions to help you stand out from your competitors, increase customer satisfaction and engage customers over a long and healthy customer lifetime.
Customer Loyalty for Teleco Brands With competition driven campaigns and consistent offers to buy customers out of contracts, Telecos need more than contracts to keep their customers loyal. With a powerful loyalty program you can reward customers for choosing your brand as well as offer incentives for engagement such as giving referrals, writing reviews, and engaging through social media. With engagement driven loyalty, you can keep your customers connected with your brand, increase customer satisfaction and minimize the temptation to switch.
Refer a Friend Programs for Teleco Brands
Referred customers are 4 times more likely to buy, and with stiff competition referrals are a low cost way to directly connect with a large number of highly-qualified customers.
Ratings and Reviews for Teleco Brands
Cell phone service is a big investment for many consumers, and with a lot of factors to consider when choosing a brand, consumers look to reviews to make a decision. Leverage your happy customerâ€™s positive sentiments, to inform future customers and increase customer acquisition.
Ratings and Reviews also offers an excellent opportunity to address customer concerns before they decide to switch providers.
Social Login Solutions for Teleco Brands
The demand for excellent customer service is on the rise, and for many customers their engagement starts online. With comprehensive Login Services and permission based Social Login you can deliver a tailored online customer experience from the very beginning of your relationship.