It's not enough to have Ratings and Reviews on your site, customers need encouragement and incentives to post reviews.
Smart Engagement Algorithm
Post purchase emails offer a great opportunity to solicit reviews after a customer has made a purchase. Our Smart Engagement Algorithm takes it one step further. Data and product knowledge help drive the timeframe in which a post purchase email is sent to ensure the highest participation rate from your customers.
Most customers need incentives to write reviews and a customer loyalty program is a great way to offer them. Our Ratings and Reviews software can be seamlessly integrated into any loyalty program to offer points and rewards for participation. This seamless integration means you only have to send one email that communicates both
the review solicitation and the opportunity to receive loyalty points.
Points are also automatically added to customer's accounts and the seamless integration offers a stronger overall customer experience.