Customers trust fellow shoppers more than they trust brands when it comes to buying decisions. Our User Generated Content Tools offer a fresh voice and perspective for consumers to turn to when they have questions or want to learn more about a brand or product. Content contributed by your customers drives conversion by adding authenticity, boosting engagement and strengthening customer relationships.
Enhance UGC with Customer Loyalty
Boost participation with your User Generated Content Platforms by integrating it with a Customer Loyalty program to offer incentives and rewards for customers who write reviews and answer questions. Our comprehensive platform enables you to implement triggered emails to solicit reviews and questions from customers who recently made purchases. Leverage excitement about new purchases to further your retention strategy.
Let Your Customers Speak for You
55% of shoppers think reviews are important for making purchase decisions. - KISS Metrics
Give Your Brand a Trusted Voice
Connect shoppers to fellow customers who can answer their questions about your brand and products
Add SEO value to your website
Build trust and improve shopper experience by clarifying questions up front