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User Generated
Content Software
(UGC Software)

 

User Generated Content (UGC) Software logo

Customers trust fellow shoppers more than they trust brands when it comes to buying decisions. Our User Generated Content Tools offer a fresh voice and perspective for consumers to turn to when they have questions or want to learn more about a brand or product. Content contributed by your customers drives conversion by adding authenticity, boosting engagement and strengthening customer relationships.

Enhance UGC with Customer Loyalty

Boost participation with your User Generated Content Platforms by integrating it with a Customer Loyalty program to offer incentives and rewards for customers who write reviews and answer questions. Our comprehensive platform enables you to implement triggered emails to solicit reviews and questions from customers who recently made purchases. Leverage excitement about new purchases to further your retention strategy.
 

Let Your Customers Speak for You

55% of shoppers think reviews are important for making
purchase decisions.
- KISS Metrics
 
 
Trusted Voice

Give Your Brand a Trusted Voice

  • Connect shoppers to fellow customers who can answer their questions about your brand and products
  • Add SEO value to your website
  • Build trust and improve shopper experience by clarifying questions up front
 
 

Ratings and Reviews

Ratings and Reviews

Give Your Customers a Voice

Ratings and Reviews give your customers a way to share their experiences with your brand.

Questions and Answers

Questions and Answers

Leverage Customer Knowledge

Q&A lets your customers connect and interact with each other by asking and answering questions about your brand and products.

Your Success Is Our Success

We offer fully managed services including strategy, built in technology and
customization to suit your exact needs.

Why Social Annex

 
 
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