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User Generated Content:
Ratings and Reviews

 

Ratings and Reviews enables you to collect valuable feedback from your customers and display it on your product pages to build brand confidence and increase conversion. By giving your customers a voice, you add a layer of trust to your brand and products, increase engagement, and strengthen your customer relationships.

 
 
How it Work
Ratings and Reviews
How it Work
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Solicitation Email

After making a purchase your customers
will receive an email asking them to write a review.

Solicitation Email
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Review Form

Then customers click through the email to land
on a review form to write and submit a review.

Review Form
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Review Form

Then customers click through the email to land
on a review form to write and submit a review.

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Admin Moderation

Once your customers submit a review, you
will have the option to screen and moderate the content.

Admin Moderation
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Published Review

After the content is approved it will be posted to product pages, category pages and even search results to inform future customers. You also have the opportunity to use the content in marketing efforts such as email campaigns.

Published Review

Published Review

After the content is approved it will be posted to product pages, category pages and even search results to inform future customers. You also have the opportunity to use the content in marketing efforts such as email campaigns.

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Syndication

When a review has been submitted and approved, you have the opportunity to syndicate the content across a variety of web properties in your supply chain. For example, you can have the content posted on the retailer’s website who sells your products or on the manufacturer’s website who produces the products you sell.

Syndication
 
“63% of customers are more likely to make a purchase from a site which has user reviews.”
iPerceptions

Instill Confidence in Your Products

Instill Confidence in Your Products

  • Gather insights from your customers’ opinions to improve your brand and products in meaningful ways
  • Customers advocating for your brand in the form of Ratings and Reviews is a powerful, low-cost form of advertising that deepens the trust in many consumers’ minds
  • Respond quickly to dissatisfied customers and quickly turn their opinions around
 

3rd Party Integration

3rd Party Integration

Social Annex platform comes pre-integrated with all popular email service providers and other necessary 3rd party solutions to ensure a robust solution and a seamless customer experience.

Learn More

 

Learn more about Social Annex's User Generated Content Solution

 
 
 
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