Customer Loyalty and Brand Advocacy for Retailers

Online purchases for the retail industry has been steadily growing for several years, and it’s expected to hit $327 billion by 2016, up from $202 billion in 2011.


More brick-and-mortar-focused retailers are stepping up their online game and increasing the percentage of their sales that come from online channels, and web-only retailers have been growing at an impressive rate as well.


With the vast growth of online shoppers and readily available consumer products, how will you ensure that your browsers turn into loyal customers and advocate for your brand to increase your awareness and revenue?

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Implementing Customer Loyalty and Advocate Marketing….

With a comprehensive and unified customer loyalty and advocate marketing solution, you will increase company sales, gain consumer insight, manage brand reputation and generate online traffic to actively create and manage a CGC ecosystem that continuously fuels consumers’ confidence to ultimately win continuous business and loyalty.

A Unified Customer Loyalty and Advocate Marketing Platform….

Eliminates need for integrating core applications and analytics
Delivers a seamless and thoughtful customer experience
Reveals smarter insights from truly unified data
Reduces time to market of marketing programs
Grows and scales with your business organically
Reduces cost of ownership and operation
Delivers greater sum than the value of its individual parts
Acquire New Customers by Increasing Online Traffic up to 40%



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Increase Conversion Rates by 15%



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Increase Repeat Purchases by 20% with Customer Retention



Online
Loyalty

In-Store
Loyalty

Omni
Channel
Loyalty

Gamification