This anonymous case study details how a top e-cigarette retailer came to Social Annex in search of two specific solutions: a loyalty program and a social login solution. Their goals with the former included increasing retention and repeat purchase rates as well as driving targeted interactions. With Social Login, meanwhile, they wanted to make the customer experience more convenient while collecting valuable data.
Read the case study to find out how exactly Social Annex’s Customer Success Team and this industry leader worked together to exceed these goals.
This client is a top destination for personal vaporizers and electronic cigarette gear, be it e-juice, accessories, or hardware.