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Customer Retention
in 2017

Driving Emotion with Technology


We all know that customer retention is vital for e-commerce
and omni-channel sellers. But what’s new? In our white paper, Customer
Retention in 2017, we discuss new ways of envisioning
retention strategies. We consider the emotional ideals that buttress loyalty,
and dissect how to optimize e-commerce customer retention through our
advocate loyalty framework. In our white paper, you’ll…

Examine the four key stages
and four fundamental emotional goals
of retention and loyalty.

Delve into more than 20
real-world examples of businesses
that drive trust and confidence with technology.

Explore the latest innovations
in the realm of retention and
learn how to triple your
loyalty program revenue.



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