Recent Posts

Amazon’s Spanish Language USA Site Is Ready To Say Hola

Though there is an option on Amazon China that anglicizes some of the text, for the first time since its inception, Amazon has taken the bilingual approach to its flagship site. Amazon’s U.S. site, not its .es counterpart, will be available in Spanish as well in English.  Here's what else your should know about Amazon's Spanish language USA site... How Amazon's Read more…

Boosting B2B Sales with Customer Loyalty + Advocate Marketing Software

In recent times, loyalty programs have gained more ground in the B2B segment, but same can’t be said about advocate marketing software. Reasons for this disparity are apparent. More than a transaction, customer loyalty has always been a sentiment, regardless of the business type or segment. But advocacy, which isn't just restricted to sharing and referrals, but also includes other solutions, Read more…

How to Increase Your Refer a Friend Solution Revenue by Over 500%

A Refer a Friend solution, the digitalized form of traditional word-of-mouth, is more than handy when it comes to spreading the product awareness among potential customers. But it may fall short when the goal is to achieve more than that--just like what Vivobarefoot, a British footwear manufacturer, had in its mind. Vivobarefoot presented a complex set of goals in front of Read more…

A Visual Commerce ROI Story: 123% in 5 Months

We know that it's worthwhile to engage with customers on social and to promote your brand with user generated content. Given the dominance of visual social platforms like Instagram and Snapchat, implementing Visual Commerce makes tons of sense for many brands. But at the end of the day, what's the Visual Commerce ROI? Visual Commerce ROI: Melissa & Doug Melissa & Doug, Read more…

Google Trusted Stores is Shutting Down: Here’s Why and How

Google just announced that Google Trusted Stores is shutting down. The search giant hasn't provided a specific end date for the certification program for online sellers, which was rolled out in 2012. I'll be replaced by a new program called Google Customer Reviews.  Let's take a look at some of the specifics. What is Google Trusted Stores? Google Trusted Stores has been a program for online Read more…

How Verified Reviews Affect Your Site’s Authenticity

There is a strange dichotomy in the realm of reviews. On the one hand, according to market research firm YouGov, approximately 4 in 5 American consumers read online reviews before making a purchase decision. And on the other hand, there are studies that suggest that only about 65% of consumers who “always or almost always read online ratings” believe that the reviews Read more…

Off-Price Apparel Loyalty Programs Aid Retention Amid Competition

A buyer’s urge to have an item at the lowest possible price is as old as civilization. That’s why outlet-rich Las Vegas and many other cities in the USA are seeing people thronging at the off-price retail outlets. As saving has been valued equally by many, we are seeing a higher percentage of affluent consumers in that crowd. According to Read more…