Content Marketing for Valentine’s Day: Get Some UGC Love

This Valentine’s Day, you deserve to have your customers shower you with love and praise. You should use their excitement to supercharge your content marketing efforts. User generated content (UGC) is an extremely valuable resource for marketers in practically any industry. After all, 70% of consumers value peer recommendations and reviews more than professionally written content, and 84% of millennials Read more…

51 Vital Visual Commerce Statistics
by Eliza Fisher | January 14, 2016 | Instagram, User Generated Content, Visual Commerce, Visual Galleries | 0 comments

We all know that visual content has been growing exponentially in both importance and prevalence over the past few years. Both pictures and videos are essentials for any brand, but these requirements extend beyond just some good catalog photos and expertly produced videos. Businesses need to let their customers do some of the talking. Not convinced? Take a look at these Read more...

Three Keys to Amazon’s Success

Amazon is, obviously, the giant of online retail. The company just announced that its Cyber Monday sales grew by 40% from 2014 to 2015. In one week last month, 3 million people joined their Prime loyalty program. We can’t tell you how to gain Jeff Bezos’s 20+ years of experience within a year, or how to scale as rapidly as Read more…

Our Top 11 Brand Advocacy and Loyalty Articles from 2015

With 2016 merely days away, it seems appropriate to indulge in a look back at what we’ve learned and shared this year. We’ve picked 11 of our most helpful and interesting posts about ecommerce, brand advocacy, digital marketing, loyalty, and social commerce for you to enjoy… 1. “Why US Brands Should Follow China as a Social Commerce Example,” from January 13: Read more…

Soliciting Reviews: Ask and Ye Shall Receive
by Eliza Fisher | October 12, 2015 | Best Practices, Ratings and Reviews, User Generated Content | 3 comments

When your ecommerce or omnichannel retail brand implements a Ratings and Reviews solution, it obviously won’t be of any use unless your customers actually submit reviews. Especially since 45% of customers share negative reviews on social media, compared to 30% who share positive reviews, it’s crucial to get ahead of the curve and get satisfied customers to write reviews. In order to fully reap the benefits of Ratings and Reviews--which include SEO boosts, increased brand authenticity and trust, helpful information for prospective buyers, feedback for merchandisers, and more--you must solicit them.

3 Best Practices For Visual Commerce
by Carolyn Pace | October 5, 2015 | Best Practices, User Generated Content, Visual Commerce, Visual Galleries | 0 comments

Internet users are known to have nearly instantaneous reactions to what they see on their screens. In less than 50 milliseconds, users experience an initial “gut feeling” that help them decide whether they’ll stay or leave. This first impression depends on many factors including structure, colors, spacing, symmetry, and amount of text, fonts, and more. Looking at a brand’s visual gallery is no different. In addition to the aforementioned variables, consumers make their judgments based on attractiveness, likability, trustworthiness, competence and aggressiveness.