Looking for an Answer: Incentivizing Customers to Contribute to Your Questions & Answers Platform
by Eliza Fisher | April 23, 2016 | Best Practices, Customer Engagement, Questions and Answers, User Generated Content | 1 comments

When you have a Questions and Answers platform on your site, it’s worthless unless you actually get people to, well, answer the questions. Over 50% of millennials utilize user generated content (UGC) to inform their purchase decisions about major electronics, cars, major appliances, and more. Furthermore, UGC like Questions and Answers or Ratings and Reviews is a huge factor in SEO: 25% of search results for the world’s 20 biggest brands are links to UGC. So, in short, you need to capitalize on this kind of content.

27 of the Funniest, Most Honest, and Creative Online Reviews
by Giovana Zanellato | April 4, 2016 | Ratings and Reviews, User Generated Content | 0 comments

Ratings & Reviews can be the heart of an ecommerce site. Customers nowadays hardly make a purchase without looking for reviews first, as their fellow shoppers’ experiences and opinions help them make better informed and smarter shopping decisions. This precious form of user generated content not only gives your brand credibility, but it also allows you to collect valuable feedback from your Read more…

Four Keys to Amazon’s Marketing Success (and How to Improve Them)

On Thursday, Amazon went down for 20 minutes and lost an estimated $3.75 million. Of course, though, compared to the roughly $100 billion it generates in sales in a year that’s chump change. There are a million and one reasons why the retailer sees revenue like this, but today we’re going to keep things simple and focus on four of Read more…

Content Marketing for Valentine’s Day: Get Some UGC Love

This Valentine’s Day, you deserve to have your customers shower you with love and praise. You should use their excitement to supercharge your content marketing efforts. User generated content (UGC) is an extremely valuable resource for marketers in practically any industry. After all, 70% of consumers value peer recommendations and reviews more than professionally written content, and 84% of millennials Read more…

51 Vital Visual Commerce Statistics
by Eliza Fisher | January 14, 2016 | Instagram, User Generated Content, Visual Commerce, Visual Galleries | 0 comments

We all know that visual content has been growing exponentially in both importance and prevalence over the past few years. Both pictures and videos are essentials for any brand, but these requirements extend beyond just some good catalog photos and expertly produced videos. Businesses need to let their customers do some of the talking. Not convinced? Take a look at these Read more...

Three Keys to Amazon’s Success

Amazon is, obviously, the giant of online retail. The company just announced that its Cyber Monday sales grew by 40% from 2014 to 2015. In one week last month, 3 million people joined their Prime loyalty program. We can’t tell you how to gain Jeff Bezos’s 20+ years of experience within a year, or how to scale as rapidly as Read more…