Top Ten 2014 eCommerce Trends

In many ways 2013 was a banner year for eCommerce; online sales increased overall and sales on Cyber Monday increased over 20% to become the single biggest online shopping day in history. For more on what went down in the world of eCommerce in 2013 and what role...

Online Shopping Shifts into Second Gear

When working at a retail store a couple of years ago, I was amazed when my boss informed me that in the near future my job would be non-existent. Instead, our jobs would be replaced with desks and headsets, working with customers from the comforts of an office instead...

Do You Value a Customer’s Online Experience?

In the past, consumers would head to stores looking for products to buy, fighting to find parking spots and waiting in long checkout lines. Nowadays, the trend is shifting, as more and more consumers are choosing to do their shopping online. In fact, E-commerce sales...
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