3 Essentials for Business Supply Marketing
by Prasad Dhamdhere | September 16, 2016 | Customer Engagement, Customer Loyalty | 1 comments

The business supplies and equipment industry is huge. It includes tools, equipment, motors, hardware machines, office supplies, and many other items without which the infrastructure and functioning of other industries might suffer a severe dent. But it has stayed away from modern marketing ploys like loyalty programs and referral programs owing to its longer life cycle and higher price range. Read more...

3 Essentials for Modern Healthcare Marketing

Loyalty has never been the area of concern for medicine or overall healthcare industry- then be it drug manufacturers, suppliers, hospitals or doctors. And there is a reason for this neglect. Unlike other industries like fashion or hospitality, customers aren’t presented with tons and tons of options. Their list of options is curtailed by their insurance programs, geographic locations, or Read more...

The Ultimate Beginner’s Guide to Customer Loyalty
by Prasad Dhamdhere | September 8, 2016 | Customer Engagement, Customer Loyalty | 0 comments

Any person who has worked in retail or e-commerce will agree with the fact that it’s hard to acquire customers and it’s even harder to retain them and convert them into your loyal customers. It’s no less than walking on a wobbling tightrope. But it’s of paramount importance to retain your customers, as every single retained customer is more valuable Read more...

Loyalty and Referrals: A Winning Combination
by Prasad Dhamdhere | August 31, 2016 | Customer Engagement, Customer Loyalty, Refer a Friend, Referral Marketing, Sharing and Referrals | 0 comments

Loyalty programs and referral programs are same in the sense that they both give rewards for a certain behavioral action of your customers. But the similarity ends there only. The way loyalty and referrals operate is different, with loyalty programs generally being more complex. Which program will complement which company also varies depending upon brand power, and profit margin. But despite these Read more...

Your Cheat Sheet to Holiday Customer Loyalty
by Eliza Fisher | August 30, 2016 | Customer Loyalty, eCommerce | 1 comments

Earning shoppers' loyalty during the holidays might be even harder than it is during the rest of the year. While some consumers are busy, stressed, and looking for a reliable purchase from a retailer they know, others are hunting for deals and the next cool, new gift. A Google survey noted that during the 2014 holiday season, more than 50% Read more...

Home Improvement Customer Loyalty: A Vital Tool
by Prasad Dhamdhere | | Customer Loyalty, eCommerce | 0 comments

Home improvement customer loyalty programs generally aren't as famous as, say, frequent flier programs, but they're integral to their industry nonetheless. While not all hardware and garden stores have them, loyalty programs have a huge effect on the length of the buying cycle and brand perception. Let's take a closer look... Shortening the Buying Cycle The buying cycle in the case of Read more...