Revolutionizing Omni-Channel and eCommerce Segmentation in 2017
by Eliza Fisher | November 16, 2016 | Best Practices, Customer Engagement, eCommerce, Omni-Channel | 1 comments

As 2016 draws to a close, marketers need to reevaluate how to reach out to and engage their audiences. It’s been clear for a while now that mass emailing is generally unproductive, so we’ve gotten used to contacting current and potential shoppers based on variables like whether or not they’re a new member of our lists, if they’ve abandoned a Read more...

Survey: 60% of UK Buyers Rely on Fashion E-Commerce Reviews
by Prasad Dhamdhere | November 8, 2016 | eCommerce, Ratings and Reviews, User Generated Content | 1 comments

The dynamics of e-commerce are incomplete without user generated content (UGC). Ratings and reviews  is one of the older forms of UGC and thus the most indispensable. They boost conversion and are also a great way to enhance customer interaction and loyalty as well. This is particularly true for fashion e-commerce reviews. A recent survey conducted by Populus found that 60% of UK internet users say their Read more...

Topshop’s Success: A Collaborative Journey
by Prasad Dhamdhere | November 7, 2016 | eCommerce, Omni-Channel | 0 comments

The journey of Topshop, a British multinational fashion retailer, from a humble beginning as an extension of the department store Peter Robinson in the 1960s to the current valuation of more than £2 billion with 500 shops worldwide is absolutely fascinating. It was really beyond anybody’s thought that one high street fashion retailer will cast such an everlasting and all-encompassing spell on fashionistas all Read more...

Fake Shopping Apps on the Rise
by Prasad Dhamdhere | November 4, 2016 | eCommerce | 0 comments

A few days ago, people who were searching in Apple's iTunes app store for "Michael Kors" were presented with the result that went like this: "Shopping Online for Michael Kors." It was a well curated and well-maintained app with a complete and neat quality descriptions along with the communication to offer users of the app both substantial discounts on Kors' products and Read more...

Instagram Product Tags Enable In-App Shopping for Select Brands
by Prasad Dhamdhere | November 3, 2016 | eCommerce, Instagram, Social Commerce | 0 comments

For a whole week in May, Instagram's top designers and product managers were not in their California headquarters. They were in a rented house, stocked with snacks, far away from laptops and machines. They were brooding over how to make their photo sharing app shoppable without transforming it into a splashy catalog. That intense brainstorming process gave rise to several ideas…and Read more...

5 Black Friday 2016 Trends that Retailers Need to Know
by Prasad Dhamdhere | November 2, 2016 | Customer Engagement, eCommerce | 1 comments

Black Friday, the official kick-off to the holiday shopping season, is just a few weeks away. No doubt, it carries huge importance for retailers. According to the National Retail Federation, it can account for up to 30 percent of retailers’ annual sales. Clearly, it’s a costly thing to give it a miss. But with the advent of e-commerce, the breakdown of the department Read more...