New Amazon Ban on Incentivized Reviews
by Prasad Dhamdhere | October 5, 2016 | Customer Engagement, eCommerce, Ratings and Reviews, User Generated Content | 0 comments

Amazon’s rigorous attempt to eradicate fake product reviews is not new. The e-commerce giant recently sued more than 1000 fake reviewers and is working on measures such as ranking trusted reviews and developing algorithms to weed out the fake reviews. Now it's announced that incented reviews--except for books or those coming in through its Vine program--will now be allowed. This Amazon Read more...

The Differences Between B2C and B2B Advocate Marketing
by Prasad Dhamdhere | October 3, 2016 | Advocate Marketing, Customer Engagement | 0 comments

There is a basic difference between B2B and B2C companies when it comes to many of their marketing and sales activities. Brand advocacy is not any different and thus there is a difference between B2B advocate marketing and B2C advocate marketing. But at the same time, they strive for the same goal and that is to influence people to bring Read more...

The Failure Of Sears’ Alfie
by Prasad Dhamdhere | | Customer Engagement, Omni-Channel | 0 comments

It’s no secret that Sears is losing business to Target and Wal-Mart. Last year’s financial report clearly suggests that. The cash is burning quickly and the trouble is piling up for the 123- year-old department stores chain so much so that it's rushed to close more than 50 stores this year. But it looks like nothing is working for Sears nowadays. The Read more...

Unwrapping What Millennial Holiday Shoppers Want in 2016
by Prasad Dhamdhere | September 27, 2016 | Customer Engagement, eCommerce | 0 comments

September is ending, and before we know it the holiday season will be in full swing. Retailers like Target and Michael's are already selling Christmas items! Various studies have suggested that millennial holiday shoppers will spend $1,427 on average in this holiday season—up 33.1% from last year. It’s quite clear that they will emerge as the ultra-influencers. Here's the full rundown Read more...

Four Automotive Marketing Must-Haves
by Prasad Dhamdhere | September 22, 2016 | Customer Engagement, Customer Loyalty, Questions and Answers, Ratings and Reviews | 0 comments

Until now, the automotive marketing pros as a whole, including manufacturers, dealers, and suppliers of various automotive parts have relied heavily on customer satisfaction, and rightfully so. Because sustenance of any business without satisfied customers is as impossible as the sustenance of a person without food. But customers’ expectations from business organizations have changed and heightened. Thus, even your satisfied Read more...