Ratings and Reviews FAQs: How Do I Get More Reviews?
by Eliza Fisher | August 25, 2016 | Best Practices, Ratings and Reviews, User Generated Content | 0 comments

User generated content (UGC) like Ratings and Reviews can increase your site's revenue by up to 18% by providing helpful information from customers' perspectives. This will only happen, though, if customers actually contribute reviews! There are three main ways to get more reviews for your e-commerce site: email solicitation, syndication, and incentivization. Email solicitation is indispensable for gathering reviews. Customers rarely Read more...

Your Top Loyalty Marketing FAQs
by Prasad Dhamdhere | | Best Practices, Customer Engagement, Customer Loyalty | 0 comments

Any marketer who has spent enough time in the real world of business will tell you how difficult it is to retain customers and how important it is to retain them. After all, 82% of companies agree that retention is cheaper to execute than acquisition. Over the period of a time, loyalty programs have been instrumental in retaining customers without Read more...

You Asked, We Answered: Referral Marketing FAQs

Our common observation is that most of the marketers have no doubts whatsoever about the efficacy and benefits of customer referral programs. And the reason for this doubtless mindset is- many success stories of such referral programs. But there are people who have doubts about programs’ functionality. In this article, I will try to calm the qualms in the context Read more...

5 Vital Tactics for Wayfair’s Marketing Success
by Giovana Zanellato | August 23, 2016 | Best Practices, eCommerce | 3 comments

Wayfair isn’t yet a household name like Walmart or Amazon, but it looks like this scenario is rapidly changing. As per Internet Retailer, the web-only furniture store saw 770,000 new customers last quarter—the most in any quarter to date. Sales on Wayfair’s websites increased 85.5% to $2.04 billion, up from $1.10 billion in 2014. Not just that- for the five-day Read more...

The Biggest Holiday 2016 Retail Trends
by Prasad Dhamdhere | August 18, 2016 | Best Practices, eCommerce | 0 comments

We are heading towards the holiday season slowly but steadily, and markets are buzzing with the excitement. To really win this upcoming holiday season, it’s a must to know how and what customers are buying, what their preferences are, what sort of personalization and messaging they like, and more. Without further ado, here are our picks for the biggest holiday Read more...

Getting Your Customers to Actually Refer Their Friends
by Giovana Zanellato | May 26, 2016 | Best Practices, Refer a Friend, Sharing and Referrals, Social Media Marketing | 0 comments

Every one of your existing customers has the potential to share your brand with their friends and family and refer an endless number of new customers to your business. But even though these new potential customers are just one social network away, getting people to actually refer their friends can be a real challenge. You may be asking yourself, “So how can I get customers to actually refer my brand to their friends?” Don’t worry, we have figured out the best way to create a successful referral program and we are going to share all of our findings with you. For now, let’s just focus on incentives and on how to best promote your program.